Customer Support Service in Tap Dragon: Little Knight Luna

Tap Dragon: Little Knight Luna is an enchanting clicker RPG title that is now available globally. From the House of SuperPlanet, is a sequel to popular projects such as Castle of Nightmare, Luna: The Dragon of Kelpy Mountain, and Re: The Dimensional Watcher. The game centers on Luna, a young knight on a quest to protect her comrades from the Dark Lord while they are dispersed over the continent. Ever since its launch, the game has been constantly topping the download charts. The need to contact Customer Support has been constantly rising in Tap Dragon: Little Knight Luna.

 

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Why Get help?

Though the game successfully delivered all the key elements that one expects from this genre, there are still a lot of issues that need to be addressed by the developers. Some fans face hindrances in the form of in-game bugs, account-related issues, and queries relating to in-app purchases. We want all users to have a smooth and hassle-free gaming experience without being bothered by in-game bugs. Here's our step-by-step guide to contacting the customer support team of Tap Dragon: Little Knight Luna.

 

How to Contact Tap Dragon: Little Knight Luna customer support

The support team has already answered many frequently asked questions on the game's official website. But if anyone couldn't satisfy himself, the Tap Dragon: Little Knight Luna customer service is available to contact anytime to answer the queries from the players. There are two ways to contact the customer support team of Tap Dragon: Little Knight Luna. Players can contact them from in-game menu options, or they can reach out to the Developers at SuperPlanet directly via social media handles.

 

1. Contact via in-game Customer Service Option

Players must launch the game on their devices. Once the in-game home screen has loaded, they must adhere to the steps below:

 

• Tap on the downward arrow icon located at the top-left corner of the home screen.
• A drop-down list of menu options to navigate to would show up at the extreme left-right corner of your screen. Tap on the cogwheel (Settings) icon when you come across it.
• The Option menu would pop up on your screen below. From amongst a host of options to navigate to, choose the Inquiry button.

 

• From the menu that appears next, you need to select the category that best describes your issue, by tapping on the Select button beside that category. It may be an Account or Purchase Related issue, an Error Report, or a Suggestion. If you discover none of the categories fit your case, choose the ETC option.
• Upon choosing that you will be redirected to the email-sending page. The recipient address and email subject will auto-fill. You just need to pen down your feedback/issue in detail under the email body. Users may additionally attach screenshots of their issue(if necessary) with the email.
• Once done, tap on the Send button to successfully raise an issue/feedback.

 

The Support Team will get back to you within 48-72 hours. Meanwhile, keep a tab on your Spam and Junk folders as well, so as not to miss out on the response.

 

2. Contact the Developer Team Directly

Another approach could be to reach out to the Developers via their Social Media handles. You may approach the team at @PlaySuperPlanet which is the official Twitter handle of SuperPlanet. You can additionally reach out to the team at the official Facebook Page of SuperPlanet. Players should additionally do a follow-up on their Discord server, where tons of passionate fans are there to help users resolve their queries.

 

Final Thoughts

This is the whole guide for getting help for Tap Dragon: Little Knight Luna. Hope this is useful for you. Have fun!